I’m Joe and I work for Snap.
As a regular Snapper between Cardiff and London, I wish coach travel was consistently more comfortable than train travel. Maybe one day it will be, and we want to revolutionise coach travel for good, but to get to that point we need to know what it is you DON’T like about coach travel. Then we can figure out whether we can change or improve these things.
I know USB ports are important to everyone and we’re giving financial incentives to operators to really try to improve this, but what other things annoy you?
- The fact that there’s no ‘quiet zone’ on a coach like there is on trains, or
- That some drivers are much more heavy on the brake than others, or
- That awfully loud rattle you get sometimes that sounds like a panel is loose or something (what is that!?)
Maybe there’s a way that we can change these things? And if there’s one thing in particular that all Snappers find especially annoying, then we can make that a priority to fix by telling operators how important it is to you all and then working out realistic solutions with them.
So let us know what ‘grinds your gears’ about coach travel!